Managed Support Services

All our Products and Solutions are efficiently and thoroughly backed up by our Managed support Services Teams. They not only takes care of allWarranty calls, but also, engages itself very actively in Annual Maintenance Contract Services (AMC) and other related services quite comprehensively. Employing a fleet of Trained and Certified on-field Service Engineers, this division is On the Move at all times and has an excellent reputation of keeping up with the resolution of day-today challenges faced by Customers.

Some of the Value Added Services handled by us:

• Annual Maintenance Contract / Annual services Contract for Multi Brand IT Systems.
• Facility Management Services.
• Resident Engineers & Technology Manpower Services.
• Data Center Management Services.
• Managed Print Services.
• Automated Managed Services (AMS) Solutions On Site or Remote solutions.
• Remote Infrastructure Network & Server Management.
• Asset & Inventory Management & Monitoring services.
• Patch and software management Services.
• Complaint Help Desk Services .
• End point security.
• Event based support call/Break Fix Support Services.

Our major alliances for Managed Support Services include HP as HP ExpertONE Service partner and Kaseya for Complete Automated Managed Services. Through our Services Division, we provide managed service support to Servers, Storage, Network Systems, Desktops, Workstation, Laptops, Printers and Scanners of Any Brand. The Managed Support Services Team caters to customer needs of all Managed services, irrespective of whether these products/solutions or supplied/deployed by us or any other systems integrator/re-seller.